Booking line
Fastest for anything urgent — same-day travel, disruptions, name corrections.
+1 (806) 547-2037For quotes, documents and anything you want in writing. Replies within 4 hours.
support@traveloeasy.comOffice
23037 State Route 51 W
Genoa, OH 43430 - United States
Mon–Fri, 9am – 6pm local time
Send us a message
Tell us what you need and an agent will come back to you. Fields marked required must be completed.
Message received
An agent will reply within four hours. Your reference is TE-000000.
Need an answer sooner? Call +1 (806) 547-2037 — the line is staffed 24/7.
Travelling in the next 24 hours? Please call rather than email — the phone line is the only
channel we can guarantee for same-day changes.
Help centre
Where is my e-ticket?
Your booking reference arrives immediately; the e-ticket follows once the airline
confirms ticketing, usually within a few hours. If four hours have passed with no e-ticket, call the booking
line with your reference.
The airline changed my schedule. What now?
Email us or call with your reference. We will show you every rebooking option the fare
allows, including alternatives on other carriers where the schedule change entitles you to one.
Can I change the name on a ticket?
Most airlines allow spelling corrections of a few characters, often for a fee, but not a
transfer to a different traveller. Contact us as soon as you spot an error — corrections are easier before
check-in opens.
How long do refunds take?
Once the airline approves a refund it typically reaches your card in 7–21 business days,
depending on the carrier and your bank. We chase anything outstanding past that window on your behalf.
Do you arrange visas or travel insurance?
We do not issue visas, but we will tell you what your itinerary requires and can supply
confirmed itineraries for visa applications. Insurance is offered through a licensed partner at checkout.
I need assistance at the airport.
Wheelchair assistance, medical equipment, service animals and unaccompanied minors all
need to be arranged with the operating carrier in advance. Tell us at booking and we will file the request and
confirm it back to you.